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Newcastle Permanent storefront with ATM sign and logo visible on storefront windows.
✓ Newcastle HeraldTechnology & Tools

Technical fault doubles charges for Newcastle Permanent customers

A technical fault caused debit card transactions to process twice, leaving hundreds overdrawn by hundreds or thousands of dollars.

Why it mattersIf you banked with Newcastle Permanent that weekend, you may have faced overdraft or dishonour fees. Contact the bank directly if you need support.

AustraliaA mutual bank outage left Hunter region customers unable to buy essentials or pay bills on Father's Day weekend until Monday morning when support resumed.

✓ Claims checked against the source and corrected before publish. checked 3 d ago

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