Airbnb limits checkout chores from November 20
Hosts must restrict checkout tasks to simple, reasonable ones; guests can no longer be asked to wash dishes or launder towels.
Airbnb is cracking down on excessive checkout demands after complaints from travellers. From November 20, hosts must ensure any chores they ask guests to complete are simple and reasonable, not onerous.
Hosts can ask guests to place dirty dishes in the sink or gather towels in one spot, but not to wash or launder them. Hosts should fully disclose these updated house rules on their property page before guests reach the booking stage.
Unexpected rules discovered after booking often lead to poor reviews and complaints to the platform. Some hosts may face higher cleaning costs and could pass these to guests through higher fees or nightly rates.
Travellers should always check house rules before booking and keep records of any new demands that appear during their stay.
- November 20
- Policy start date
- Place used dishes in sink
- Allowed checkout task
- Wash or launder dishes and towels
- Banned checkout task
Why it mattersTravellers get a clearer, fairer experience; hosts may raise prices to cover extra cleaning work they can no longer offload to guests.
AustraliaAustralian Airbnb users will see simpler checkout requirements and potentially higher booking prices as hosts adjust cleaning fees to reflect their actual workload.
✓ Claims checked against the source. checked 11 h ago
