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File image: Young woman using self-checkout digital terminal in contemporary supermarket
✓ ABC NewsTechnology & Tools

Aussie retailers investing in AI shopping but experts say years to go

Australia's major retailers including Wesfarmers, Woolworths and Coles are spending on AI shopping helpers. But experts say the tech is expensive and will take years before it works well enough for most people.

Why it mattersIf AI shopping works, how we buy groceries could change a lot. But don't expect it soon despite all the talk.

AustraliaAustralian shoppers will see incremental AI features added to retailer apps over coming years, but full autonomous shopping is still a long way off.

✓ Claims checked against the source. checked 4 d ago

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