Sunday 15 November, Technology & Tools

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OpenAI's AI agents can now shop for you using ChatGPT Wallet

OpenAI has launched ChatGPT Wallet for AI agents to buy things with user approval.

OpenAI rolled out ChatGPT Wallet on Friday. The new payment tool lets its AI agents shop for users with their sign-off.

Users add their card details once, then ask their agent to find and buy items. Each purchase needs a security check.

The agents never see real card numbers. Payment networks give each agent a unique token just for that deal.

The tool works with American Express, Mastercard and Visa. It starts with Pro members in the US who are over 18.

OpenAI's earlier AI shopping efforts failed to catch on. Some merchants are wary.

United Airlines is blocking agents from booking flights. Amazon stops agents from buying on its site.

Friday
Launch date
American Express, Mastercard, Visa
Payment partners
Pro members in US over 18
Initial users
None at launch
OpenAI transaction cut

Why it mattersThis marks a shift toward AI agents handling everyday tasks like shopping, testing whether people will trust AI with real purchases and creating a potential new revenue stream for AI companies in e-commerce.

AustraliaNo direct Australian effect yet, but as AI agents expand globally, Australian retailers and payment networks may need to decide whether to accept or block agent purchases on their platforms.

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