My landlord won't fix it in WA. What can I do?

Yes. If urgent repairs are not done in 24 hours (essential services) or 48 hours (other), you can arrange them.

Your clock

• 24 hours: Essential service
• 48 hours: Other urgent
• Reasonable time: Other repairs

The rule in WA

• Urgent means an essential service failed, or risk of injury, property damage or undue hardship.
• Tell the landlord. If unreachable or late, use a suitable repairer, only as far as needed.
• They must repay reasonable costs as soon as practicable.
• Other repairs: ask in writing. If not done in a reasonable time, you can give a Form 23 notice or call Consumer Protection.

You must keep paying rent while you wait. Stopping can lead to a termination notice.

What to send

I told you on [date] that [problem] needs urgent repair. The time has passed, so I will use a suitable repairer.

Who to call

• Consumer Protection WA (Department of Local Government, Industry Regulation and Safety), 1300 30 40 54
• Magistrates Court of Western Australia (residential tenancy claims), (08) 9425 2222
• Circle Green Community Legal, tenancy advice, (08) 6148 3636

Where this comes from

• Residential Tenancies Act 1987 (WA) ss 42, 43
• Consumer Protection WA, Rental home repairs (28 Oct 2026)

General information, not legal advice on your situation.