Sunday 15 November, Technology & Tools

Story one of ten today, about seven minutes for the lot

File image: Row of black server racks with red cables in data centre
✓ SBS NewsTechnology & Tools1 min read

Microsoft outage today shows why Australia needs tech backup plans

A Microsoft outage shows why Australia needs backup plans for tech failures.

A major Microsoft outage disrupted Outlook today. The outage affected the Australian Federal Police and the Australian Security Intelligence Organisation.

A wrong network setup disconnected servers from the cloud. RMIT Associate Professor Mark Gregory says these outages are becoming routine.

Companies including Optus, Telstra and Vodafone have cut engineering funding. When systems fail, the results can be very serious.

Telstra's July mobile outage disrupted Triple Zero calls and businesses. Poor upkeep of old equipment was the cause.

Gregory says companies are rushing software updates to meet tight deadlines. Testing and quality control are often cut short.

People and businesses should have backup systems ready. Have a second mobile network.

Keep alternate email accounts. Have backup software for invoicing and billing.

Network misconfiguration
Outage cause
July, affected Triple Zero calls
Related Telstra outage
RMIT Associate Professor Mark Gregory
Expert source

Why it mattersCutting costs in tech upkeep puts critical infrastructure and business at risk.

AustraliaAustralian companies affected by growing outages should establish backup systems and increase engineering investment.

✓ Claims checked against the source and corrected before publish. checked 1 d ago

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