Sunday 15 November, Technology & Tools

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✓ The GuardianTechnology & Tools1 min read

Microsoft 365 knocked offline for more than 21 hours worldwide

A configuration error disabled Microsoft 365 for over 21 hours, cutting off email and Teams for businesses and agencies worldwide.

Microsoft 365 went down Thursday night. Millions could not access email, Teams, or meetings.

The outage lasted more than 21 hours. Recovery began Friday morning.

The US House of Representatives, Australian spy agencies, and airlines in India lost access. UK police, ambulances, and hospitals lost access.

Microsoft said a configuration error caused the problem, not a cyber-attack. Service began returning gradually Friday, though some users faced delays.

The company reported email queues were much lower and approaching normal.

More than 21 hours
Outage duration
Configuration error
Root cause

Why it mattersThe outage shows how much the world depends on a few US tech companies. They are critical for daily communications and services worldwide.

AustraliaAn Australian spy agency was among those knocked offline, highlighting how Australian institutions rely heavily on US cloud services.

✓ Claims checked against the source. checked 19 h ago

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