Europe's entry system stuck travellers in false overstay records
A faulty Entry/Exit System incorrectly showed an Australian traveller had overstayed in Italy.
Europe's new Entry/Exit System (EES) is causing problems at passport control. The system has faulty records of many travellers' movements.
An Australian visitor found something troubling. The system said she was still in Italy after she left.
This put her above the 90-day limit for foreign visitors. The system's job is simple: track who moves through the Schengen Area.
But it failed at this basic task. A border official didn't press the right button before the traveller boarded.
So no exit record was made. That one mistake caused all the trouble.
Other travellers have faced problems too. One British visitor was deported.
EES incorrectly showed she had overstayed on a previous trip. Fixing the records can take up to 30 days.
- 90 days per 180-day period for Australians
- Visitor stay limit
- up to 30 days
- System correction time
- June
- Month exit not recorded
- Italy
- Country affected
Why it mattersTravellers can be turned away or deported through no fault of their own. System errors cause these mistakes, and travellers have little way to fix them.
AustraliaAustralian tourists travelling to Europe can be caught by false overstay records and may face border delays or deportation unless they carry proof of their actual travel dates.
✓ Claims checked against the source and corrected before publish. checked 3 h ago
