Eight million Australians eligible to claim refunds in JB Hi-Fi warranty lawsuit
JB Hi-Fi faces a court case over selling warranties that offered no extra protection compared to free legal rights.
A class action claims JB Hi-Fi sold extended warranties on TVs, fridges, laptops and phones. The extended warranties gave no extra protection beyond what Australian consumer law already gives.
The retailer called them extended care or extra care. The lawsuit says they were worthless and had no real extra cover.
JB Hi-Fi firmly denies the claims of misleading conduct. Anyone who bought an extended warranty between January 2011 and December 2023 is automatically part of the class action.
If successful, up to eight million Australians could be eligible for compensation. Harvey Norman may also face similar action depending on this case's outcome.
- up to 8 million
- Eligible Australians
- January 2011 to December 2023
- Warranty period covered
- TVs, fridges, laptops, phones
- Products involved
Why it mattersIf the case succeeds, retailers could have to stop selling these warranties. They could also have to refund millions of dollars to customers.
AustraliaAustralian shoppers who bought extended warranties from JB Hi-Fi may receive refunds if the court finds the protection was worthless; the outcome could change how retailers sell warranties nationwide.
✓ Claims checked against the source and corrected before publish. checked 2 h ago
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