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Erica Bartlett. Woman in green shirt seated on burgundy couch, viewed from side profile, with suburban home interior and window visible behind her.
✓ Acm BordermailPower & Policy

Erica Bartlett loses $60k NDIS support after requesting home repairs

Wodonga mother lost more than $60,000 in NDIS funding after requesting home repairs.

Erica Bartlett spent years rebuilding her life after legal blindness, eye removal, and a marriage breakdown. Erica Bartlett got a new job, paid her mortgage, and felt independent again.

The NDIS then cut more than $60,000 from her plan, effective immediately. The cut came after she asked for help fixing slippery steps at her front entrance.

Instead of approving minor repairs, the review swept away her transport funding and critical support hours. The agency suggested she use regional public buses, but the route takes two hours and forces her to walk in pain.

She now can't get her children to school without help. Her parents pay her mortgage and her children have become her carers.

More than $60,000
NDIS funding cut
Two hours
Bus transit time
Three
Children in household
2026
Eye surgery date

Why it mattersPeople rebuilding independence through work can lose all support suddenly if the NDIS reviews their plan, leaving them unable to work and forcing family to step in.

AustraliaAustralian NDIS participants face the risk of major funding cuts triggered by routine plan reviews, with no clear appeals process that works quickly enough to stop people losing their jobs.

✓ Claims checked against the source. checked 2 h ago

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