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Bill Kandiliotis. Man in dark jacket outdoors near Gladstone Park sign with vegetation
✓ ABC NewsPower & Policy1 min read

Southwest Metro's constant chimes disrupt nearby homes every four minutes

Residents within 500 metres of Southwest Metro stations report hearing loud chimes and announcements every four minutes inside their homes.

The new Southwest Metro opened last Friday with strong usage: 18,000 journeys by 10am, with estimates of more than 37,000 by 6pm. Residents near Southwest Metro say the constant beeping and announcements are unbearable.

Bill Kandiliotis, who lives 500 metres from Hurlstone Park station, told the ABC the noise is a mental health issue. Bill Kandiliotis says his complaints have been ignored.

One family is considering selling their home. The chimes and lights are needed for safety and access.

Technicians are now checking sound levels to see if changes are possible.

500 metres
Distance from station
Every four minutes
Chime frequency
37,000 estimated
Opening day usage by 6pm
66 kilometres
Total line distance

Why it mattersResidents near the metro can't escape noise indoors, and the transport authority is under pressure to reduce volumes while maintaining accessibility.

AustraliaSydney residents in Bankstown, Campsie and Hurlstone Park are experiencing sleep and mental health issues from the new infrastructure; the state government faces demands to fix a safety system that harms nearby neighbours.

✓ Claims checked against the source and corrected before publish. checked 1 h ago

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