Australia Post faces government review after $107m annual loss
The federal government has ordered a parliamentary committee to investigate Australia Post. It lost $107 million last year.
Communications Minister Anika Wells asked MPs to look at how Australia Post can survive. Mail volumes are falling.
Delivery costs are rising. Online shopping keeps growing.
The postal service lost $107 million last year. Australians and businesses will be invited to share feedback on what they need from a national postal network.
Australia Post has tried to balance shrinking letter deliveries with booming parcel numbers. In 2025, it hit record highs with about 111 million parcels delivered in November and December alone.
Letter deliveries have been cut to every second day to save money. Wells said changing consumer behavior and competition are challenging what she called a beloved institution.
- $107 million
- Annual loss
- 111 million in November and December 2025
- Parcels delivered
- 7.6 per cent increase from 2024
- Parcel growth
- Anika Wells
- Minister
Why it mattersThe review will shape how Australia Post operates. It may stay the same, change how often mail arrives, raise prices, or cut services.
AustraliaAll Australians who rely on mail or parcel delivery could face changes to service frequency, cost, or availability depending on the committee's findings.
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