Care Taxi wins Canberra mental health award for compassionate transport service
Care Taxi pairs elderly and vulnerable passengers with qualified carer drivers. The company wins an Innovative Person-Centred Program Award.
Care Taxi is a Canberra company founded in 2019. It won one of 16 Innovative Person-Centred Program Awards in the ACT's Mental Health honours.
The service differs from regular taxis. Drivers have coffee and chat with passengers.
They wait during appointments and medical visits. They charge only for travel time.
Drivers are qualified carers who support elderly people and those with mental health conditions. These include schizophrenia and severe anxiety.
The company has completed 60,000 trips serving about 1,000 passengers aged 12 to 95. Passenger Christine, 84, uses the service weekly for shopping and social connection.
She describes it as turning her isolation into belonging and trust.
- 2019
- Founded
- 60,000
- Trips completed
- about 1,000
- Passengers served
Why it mattersA taxi company designed around human connection and care just won major recognition. It shows how business can address loneliness and mental health.
AustraliaCare Taxi demonstrates a model for supporting Canberra's isolated elderly and vulnerable residents, with potential to expand to other Australian cities.
✓ Claims checked against the source. checked 3 h ago
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