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Limestone sea stacks rising from turquoise surf along a sandy beach backed by tall cliffs at the Twelve Apostles on Victoria's Great Ocean Road.
✓ The StandardCulture & Curiosity

Twelve Apostles opens $126M upgrade as booking system stumbles

The Twelve Apostles' $126M redevelopment reopened Friday to praise for its design, but the new QR code booking system malfunctioned.

The landmark reopened Friday. The new visitor centre impressed guests with its design and included input from traditional owners.

The new booking system created immediate problems: QR codes failed to scan, gates had to be manually opened, and some visitors had to restart check-in entirely. A bus driver reported three consecutive days of QR code failures.

The new setup means visitors now stay about two and a half hours instead of about 45 minutes. About 7,000 people visited on Saturday.

An entry fee will be introduced in April 2027.

$126 million
Redevelopment cost
Friday, October 16, 2026
System launch date
April 2027
Fee introduction
Could not scan on entry
Problem: QR code failures

Why it mattersTeething problems need fixing before peak summer season; visitors should know about the booking system and prepare for upcoming fees.

AustraliaThe Twelve Apostles is Victoria's major coastal drawcard. Visitors planning trips should book ahead and budget for an entry fee from April.

✓ Claims checked against the source and corrected before publish. checked 2 h ago

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